Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTTEN5024A Mapping and Delivery Guide
Provide consultancy and technical support in the customer premises equipment sector
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTTEN5024A - Provide consultancy and technical support in the customer premises equipment sector |
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Description | This unit describes the performance outcomes skills and knowledge required to provide consultancy to a client wishing to install or upgrade telecommunications equipment on their premises.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Technicians involved in planning and consultancy with organisations deploying converging technologies integrating data, wireless, optical and internet protocol (IP) networks apply the skills and knowledge in this unit.This unit applies to installation of cabling and equipment within customer premises in domestic, commercial or industrial installations. Communications applications include digital and analog, telephony, data, video, digital broadcasting, computer networks, local area networks (LAN), wide area networks (WAN), and multimedia. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Telecommunications networks engineering |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Plan to provide consultancy and technical support in the CPE sector |
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Element: Assess customer needs |
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Element: Provide consultancy and expert advice |
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Element: Control and manage product and technical information |
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